Refund policy

Vibrana Return & Refund Policy

At Vibrana, each piece is made with intention and curated just for you. This means all our products are custom-made, which helps us reduce waste and align with a more conscious way of creating. Because of this, we do not accept returns or exchanges if the wrong size, color, or style was ordered, or if you simply changed your mind.

We encourage you to check sizing guides and product descriptions carefully before placing your order.

However, we’ve got you covered if:

• Your item arrives damaged

• There is a manufacturing error

• You received the wrong item

In these rare cases, we offer a free replacement or a full refund.

To request a refund or replacement:

1. Contact us within 5 days of delivery.

2. Email us at support@getvibrana.com.

3. Include a clear photo of the item showing the issue.

Our team will review your request promptly and make it right.

Thank you for being part of the Vibrana.